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About Us

01

Mission & History

At Retail Security Group (RSG), we understand that safeguarding your store, employees, and customers is not just about security—it’s about ensuring peace of mind. We are dedicated to providing comprehensive retail security solutions that address the unique challenges of the retail environment, empowering you to focus on running your business with confidence.

Unmatched Expertise and Innovative Approaches

Our leadership team is composed of former military intelligence professionals and senior law enforcement officers, bringing decades of real-world experience in identifying, preventing, and mitigating security threats. But what truly sets us apart is our innovative approach to threat management. As part of our commitment to providing unmatched security expertise, we also engage former criminals as advisors in our threat assessment and counter-threat programs.

These individuals offer invaluable insights into criminal behavior, tactics, and vulnerabilities that often go unnoticed. By understanding the mindset and methods of potential offenders, we’re able to develop proactive, highly effective strategies that stay one step ahead of emerging threats.

Tailored Solutions to Meet Your Needs

Every retail business is unique, and so are its security challenges. That’s why we work closely with you to create customized strategies that deliver results. Our comprehensive services include:

  • Risk Assessments and Security Audits: Pinpoint vulnerabilities and address them with actionable solutions.

  • Theft and Fraud Prevention: Design and implement strategies to reduce shoplifting, employee theft, and fraud.

  • Store Design Consultation: Optimize layouts to enhance visibility, minimize risks, and create a safe environment.

  • Staff Training: Equip your team with the knowledge and skills to handle security risks confidently and effectively.

  • Advanced Technology Integration: Incorporate cutting-edge security systems like AI-driven surveillance, access control, and smart analytics.

A Hands-On, Proactive Approach

Unlike traditional security providers, we take a hands-on, collaborative approach. From the initial assessment to ongoing support, we partner with you to ensure your security measures are practical, scalable, and aligned with your business goals. Our proactive philosophy means we don’t just react to threats—we anticipate and neutralize them before they become an issue.

The Power of Real-World Insights

By incorporating the expertise of former criminals into our programs, we gain a unique perspective that helps us think like those who pose a threat. This allows us to address potential risks with unmatched precision and creativity, ensuring your business stays protected from even the most sophisticated schemes.

Proven Solutions, Trusted Results

Our strategies are built on a foundation of proven success. From reducing shrinkage to improving staff safety and enhancing overall operational efficiency, we deliver measurable results that make a tangible impact on your bottom line.

Your Security, Our Priority

At RSG, we go beyond traditional security services to provide a comprehensive, innovative approach that truly protects what matters most. Whether it’s safeguarding your assets, ensuring a safe environment for your employees and customers, or building long-term resilience against evolving threats, you can trust us to deliver security solutions that work.

02

RSG by the numbers

280

Amongst our Key Team Members

Years of Experience

15

We have 15 courses ready to train your retail and corporate team

Courses Ready to Go!

114

We probably have a course date available for you 

Course dates per year

8

A team of passionate people who are supplemented by a team of amazing contractors.

Talented Employees

03

Careers

Trainer

Auckland - New Zealand 

We need a new trainer to join our team

Sales Manager

Auckland - New Zealand

We need a sales manager

Strategic Intelligence Officer

Global

We need an intelligence officer 

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